ONLINE MEDICATION REQUESTS
Please be aware that there have been changes to the online request page for medication.
Login and request medication as normal.
Click on Request Medication (this takes you to a second page) DO NOT ADD ANY COMMENTS ON THIS PAGE IT WILL CANCEL ANY MEDICATION YOU HAVE REQUESTED.
On the second page:
Check medication requested and if you wish to add any comments please do so on this page only (Either next to the individual item or at the bottom of the page)
Click on Request Medication (this takes you to a summary page)
On the summary page:
Please review the Summary Page, it will show you what has been ordered and more importantly what we receive to be processed.
We apologise for any inconvenience, unfortunately the changes have been made without prior notification to practices.
If you are unsure if your request has gone through, please contact Reception on 01237 441200.
Welcome to Hartland Surgery Online
The doctors and staff at Hartland Surgery are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Flu Clinics 2015
If you missed one of our Flu Clinics please contact reception to book an appointment for your Flu Vaccination.
For more details about the national flu vaccination programme and eligibility please click on the following link:
Sharing Your Record With Other Health Care Providers
We are asking patients if they would like to consent to their GP records being accessible to other health care providers e.g. A&E, Devon Doctors, Ambulance Service and other GP surgeries who might be involved in their care.
If you would like to share your record, please inform a member of staff. For further information please click on the link below:
Friends and Family Test
If you have visited the surgery recently, then please use our survey listed on the right to indicate if you would recommend our service to your friends and family, alternatively ask at reception for a paper survey.
These results will be collated and published from February 2015 on a monthly basis.
Pharmacy First Scheme
Did you know that other health care providers in the local area may be able to help with your healthcare needs?
Simple winter ailments such as coughs, colds, diarrhoea, sore throats and headaches are now being dealt with at your local chemist. Under a new scheme, qualified staff at Boots and Lloyds are now able to prescribe some medications for minor illnesses. As well as winter ailments they can also treat conjunctivitis, impetigo, nappy rash, uncomplicated urinary infections and oral thrush.
If your health is usually good then this service may be of use to you if you become unwell. Ask at your chemist for details.
Patients over 75
You may be aware that from April all practices are required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for the care and support provided by our surgery. This does not prevent you from seeing any GP of your choice.
If you have any questions, or wish to know who your named GP is, please contact the surgery.
Facilities for the Disabled
There is good access into the surgery for wheelchairs and the team are ready to assist patients as required.
Friends of Hartland Practice
We are very fortunate to have the above group of people chaired by Mr John Scott who arranges meetings and fund raising events for the Practice. If you would like to be put in touch with them, speak to the Practice Manager who will pass on your details.
Patient Participation Group
We have a virtual group who we email information to and ask for feedback from. If you would like to be part of this group to help develop the service we offer you please email D-CCG.Hartland@nhs.net
Please be aware that this email address is not constantly monitored and should not be used for medical queries.
Clinical Commissioning Group
The CCG website launched at the start of April, and this is already full of information about the CCG, their boards, local events, patient involvement and much more.
For further information about the CCG and what they do, please follow the link to their website. www.newdevonccg.nhs.uk
(Site updated 19/01/2016)